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How we work · People

AI is 70% people and process, 30% tools and data.

BCG’s research (January 2026) puts it as 10% algorithms, 20% technology and data, 70% people and processes. So that’s where most of our effort goes.

What stays human comes first.

For every task, we work out with your people what only a person should do, what AI does alongside someone and what AI can safely do for them. That split is where most of the return comes from.

10%algorithms
20%technology & data
70%people & process. Where most of our effort goes.

Source: BCG, “What’s Driving AI Value”, 26 January 2026.

  • Stays human
  • AI alongside
  • AI does it, a person checks
  • ⌂ Locked: only a person should do this
How we bring people with us

The tedious part goes. The judgement stays.

  • We ask before we build, not after.

    The people doing the work help decide what changes, so it fits and they trust it.

  • Each function, not just each person.

    Faster individuals help. The bigger gain comes when a function agrees how its key work is shared with AI.

  • Training by role.

    From the board to the front line, practised on real work and kept going all year through SharpFox, our AI reinforcement model, in the tools your people already use.

  • Scepticism is useful.

    It shows us where things will stall, so we plan for it.

  • Honest about jobs and skills.

    We talk openly about what changes for each role and plan with you where the time saved goes.

Four people who make AI stick

Four keys. We design for every one of them.

AI that one person loves and three people resist never pays. Your leaders, managers, IT and the people doing the work each have a question. We answer all four before any work starts. Turn a key to see the answer.

All four on board. That’s when AI pays.

Whether you have licences, pilots or nothing yet, a 30-minute call is enough to pick a sensible first step.

Book a 30-minute call

Not sure where to start? That’s the right time to call.

Whether you have licences, pilots or nothing yet, we’ll help you pick a sensible first step.