A practical, role-appropriate course designed for professionals across all functions, built to meet the EU AI Act Article 4 literacy obligation.
No commitment. Just a conversation about what your team needs.
ThoughtFox’s AI Literacy Programme is a training course for working professionals across all functions. It is designed to meet the EU AI Act Article 4 literacy obligation and is structured around four role-based tiers: Foundation, Practitioner, Operator, and Leader. Delivered in-person or online.
Why this course
The EU AI Act’s Article 4 literacy obligation has applied since February 2025. It requires organisations to ensure that anyone who works with AI systems has an appropriate level of AI literacy, not just technical teams, but the managers, professionals, and decision-makers who use, oversee, or are affected by AI every day.
Article 4 of the EU AI Act requires providers and deployers to take measures to ensure sufficient AI literacy across their workforce. This applies to every function that touches AI. In most organisations today, that means almost everyone. The question isn’t whether this applies to you. It’s whether you’re ready.
The ThoughtFox definition
“AI Literacy is the role-appropriate capacity to work with AI systems safely, critically, and accountably: understanding enough about how AI works to use it well, judge its outputs honestly, and take responsibility for decisions made with its assistance.”
Built for the workplace, not the classroom. Every element of this course is designed around three load-bearing words: role-appropriate (literacy isn’t uniform. A finance director and a frontline employee need different things), critically (the ability to interrogate AI outputs, not just accept them), and accountably (understanding where human responsibility begins and AI capability ends).
You don't need to know how to build a model. You need to know what to ask, what to look for, and how AI affects your role and your organisation. This course starts there.
Completing this course is intended to support your organisation in evidencing appropriate AI literacy across your workforce under the EU AI Act.
Built from direct experience supporting regulated organisations in implementing AI governance, not a theoretical framework lifted from a white paper.
Completion is documented. When your organisation is asked to demonstrate appropriate AI literacy under Article 4, by an auditor, a regulator, or a procurement team, you’ll have something concrete to show them. Not a policy intention. A record.
Course overview
The course is structured around what working professionals actually need: the knowledge to engage confidently with AI in your role, understand your obligations, and ask the right questions when it matters.
How literacy is structured
AI literacy isn’t uniform, and a one-size-fits-all approach produces compliance theatre, not genuine capability. The programme is structured around four workforce tiers, each with a distinct focus designed for where that person sits in relation to AI.
Understands what AI is and isn't, recognises prohibited practices, knows when not to use AI and who to escalate to. Meets the EU AI Act Article 4 baseline, necessary for every person in your organisation who interacts with AI.
Can evaluate AI outputs for accuracy, bias, and hallucination. Understands human-in-the-loop obligations. Can identify when an AI system is operating outside its intended scope. Directly relevant to Article 14 human oversight obligations.
Understands risk classification, data governance obligations, model transparency requirements, and incident reporting duties. Covers Article 16 provider and Article 26 deployer obligations in full.
Can set governance direction, understand organisational exposure, make informed AI investment decisions, and take accountability for AI-related outcomes. Addresses the deployer accountability chain directly relevant to Board-level governance.
Programme format
We don’t believe in one-size-fits-all training. Whether you need a focused session for a small team or a programme rolled out across your organisation, we’ll design delivery to fit: in your office, online, or a blend of both.
We come to you. Ideal for teams who benefit from face-to-face learning and the conversation that comes with a shared room.
Live, interactive sessions delivered remotely. Works well for distributed teams or organisations with people across multiple locations.
A focused half-day, a full day, or a series of shorter sessions. We'll work around your calendar so training fits without disrupting day-to-day operations.
Who it’s for
If you’re a compliance, risk, or governance professional looking to upskill your team: this is designed for you. It gives the people you’re responsible for the AI literacy they need to meet the Article 4 obligation and engage with AI confidently in their roles. We’ll work directly with you to scope a programme that fits your team’s size, sector, and schedule. No prior technical knowledge required for participants.
Your instructors
AI Implementation Lead, ThoughtFox · Adjunct Professor, Trinity College Dublin
Marie leads AI implementation and governance work at ThoughtFox, supporting regulated organisations across Ireland and Europe in building practical, proportionate AI governance. She is also an Adjunct Professor at Trinity College Dublin, where her focus is on the human and organisational dimensions of AI adoption.
Marie’s approach, rigorous but accessible and grounded in practice rather than theory, is what drew 241 compliance professionals to her recent webinar, and what shapes every element of this course.
AI Training & Development Specialist, ThoughtFox
With 25 years’ experience in learning and development, Becky specialises in turning AI strategy into people capability, helping organisations move from ambition to action by building genuine AI literacy across their workforce.
At ThoughtFox, Becky designs and delivers AI literacy programmes that give professionals at every level the confidence and vocabulary to engage with AI in their roles, regardless of their technical background. Her approach is practical, accessible, and built around how adults actually learn.
What attendees said
241 compliance professionals attended Marie’s recent webinar on AI and the EU AI Act. Here’s what some of them said afterwards.
“Best webinar I've ever attended by the Compliance Institute.”
Webinar attendee
“One of the best presenters of the year.”
Webinar attendee
“Thought-provoking, compelling but also easy to follow and very grounded in practicalities.”
Webinar attendee
“Very up to date, considered, clearly adapted for a compliance/governance professional but AI-novice.”
Webinar attendee
Frequently asked questions
AI literacy is the role-appropriate capacity to work with AI systems safely, critically, and accountably: understanding enough about how AI works to use it well, judge its outputs honestly, and take responsibility for decisions made with its assistance. It is not about being able to build AI, it is about using it well in your role.
Article 4 of the EU AI Act requires providers and deployers of AI systems to ensure a sufficient level of AI literacy across their staff and anyone operating AI systems on their behalf. It has applied since February 2025 and covers everyone who uses, oversees, or is affected by AI in the organisation, not just technical teams.
It is designed for working professionals across all functions: compliance and risk professionals, legal and governance teams, HR and people professionals, operations and project managers, finance and audit professionals, marketing and communications, senior managers and team leads, public sector professionals, DPOs and data governance leads. No prior technical knowledge is required.
The programme is structured around four workforce tiers. Foundation is for all staff and focuses on safe use. Practitioner is for managers and functional leads and focuses on critical judgment of AI outputs. Operator is for those who configure or deploy AI and focuses on governance and accountability. Leader is for C-Suite and Board and focuses on strategic and ethical accountability.
Delivery is flexible: in-person at your office, live online sessions, or a hybrid of both. Schedule options range from a focused half-day to a full day to a series of shorter sessions, designed around your team's calendar.
Length is scoped per organisation. Most teams take a half-day or full-day for Foundation level, with additional sessions added for Practitioner, Operator, or Leader tiers as needed. We design the schedule around your team's availability.
Completing this course is intended to support your organisation in evidencing appropriate AI literacy under EU AI Act Article 4. Completion is documented so you have a concrete record to show auditors, regulators, or procurement teams. The programme is not a substitute for legal advice on Article 4 compliance.
The programme is delivered by Marie Toft (AI Implementation Lead at ThoughtFox and Adjunct Professor at Trinity College Dublin) and Becky Loftus (AI Training and Development Specialist at ThoughtFox, with 25 years' experience in learning and development).
Yes. We design every programme around the organisation's sector, role mix, and existing AI maturity. Many clients start with their compliance and risk teams and expand from there. Book a call to scope what a phased rollout might look like for your organisation.
Get started
Every organisation is different. Book a short call with Becky to talk through what your team needs: how many people, what roles, what format works best, and how we can design a programme that fits your schedule and your sector. No commitment required.
Book a call with BeckyOr email us at hello@thoughtfox.ai
This course is designed to support professionals in developing AI literacy in line with EU AI Act requirements. It does not constitute legal advice.